It's all too easy to be carried away by a novel idea, or the notion that what your team has just come up with will let you claim innovation. But every product needs to solve an actual problem. Despite the enthusiasm surrounding a new one, leaders must step forward and ask, "Yes, but who needs this, and why?"


Ask "Z"

Ask "Z"

Support office democracy that makes sense

Q: Employees keep telling me we should be like other employers that let staffers vote on everything from what temperature to set the thermostat to what sound­­track to play in common areas. This strikes me as a silly trend that’ll soon pass. But I shouldn’t say that, right?

Leadership Library: Weekly Feature

Leadership Library: Weekly Feature

Emily Post's Guide to Business Etiquette for the 21st Century

The truth is, multimillion-dollar deals (and people’s jobs) can be LOST as a result of poor etiquette. In today’s competitive climate, knowing how to act – and how NOT to – can spell the difference between success and failure. Business etiquette expert (and Emily’s great-great-granddaughter) Anna Post presents a fast-paced, informative guide to how manners (good AND bad) can impact morale … staff turnover … and your bottom line.

Kevin Eikenberry

Remarkable Leadership with Kevin

When is Dialogue the Wrong Approach?

Dialogue is a fabulous communication tool. It allows for clarity of understanding, closure and complete communication. When you think about it that way, you’d think — why wouldn’t I want to use it?

Best of the Blogs

Best of the Blogs

Best of the Blogs: June '16

Making service calls; Building for the future; Discarding bad habits

Program on Negotiation at Harvard Law School

Negotiation Coach

Take the shame out of networking

Q. I manage a team of consultants who engage in negotiations. We often discuss the importance of networking to create new negotiating opportunities, but I rarely see them following through. Any advice on how to help them overcome their reluctance to network?

Marie McIntyre, Ph.D.

Ask the Workplace Coach

What are you willing to sacrifice to get work/life balance?

Q: “I seem to be at a crossroads in my career. My boss recently told me that I am on track to become a partner in our firm in two to three years. However, my husband and I are also ready to start a family. Although cutting back to 20 or 30 hours a week would not be a problem financially, I'm afraid it might endanger my ability to make partner. All of our partners are men who work very long hours and may not understand my need for a reduced schedule. Ideally, I would like to have both a successful career and time with my family. Does that seem possible or will I have to give something up?” Future Mom

The complete 9-point leader tune-up

Jun. 27, 2016

Ready to become a slightly different person than the one who walked in the door this morning? Let's go from head to toe, stem to stern, and give you a 9-point leadership tune-up to shape your image into something a little more impactful than the job title etched on your door.

4 signs your company's gone to the dark side

Jun. 27, 2016

Overwhelmed by the expectations of superiors to keep the money rolling in, it’s easy for managers to begin to overlook little ethical lapses. But where does it lead?

What constitutes productive work?

Jun. 24, 2016

Are you productive? Many leaders introduce an irrational element into their thinking about whether they’re working smart.

8 phrases that instantly convince people to follow you

Jun. 24, 2016

Not everyone is a brilliant orator, but it only takes a few words—precisely timed and honestly delivered—to truly command attention and respect. Here are eight phrases totaling less than 40 words. Use them and you'll stick in people's minds long after you've left the room.