Wayne Goldberg knows the hotel business. He's president and CEO of La Quinta Holdings, a Texas-based chain with roughly 7,000 employees. "I make it clear when speaking to our hourly employees that I’ve been an hourly employee," he says. "I’ve been a maintenance person, I’ve worked in the laundry. There isn’t a job I haven’t done." Read More.
Avoid the stress that procrastination brings by starting a high-stakes task today, even if you invest only five minutes. - adapted from Good Stress, Bad Stress, Barry Lenson, Marlowe.
Q. About half of my 12 employees like working for me. The others are outspoken about how much they hate my management style. They tell me, my boss and pretty much anyone else within earshot that I’m too tough, uncaring, demanding, etc. How can I win over all 12?
A trove of sample policies, employment law issues and self-audit tips. Download it now
If you have read a lot of my posts here or on my other blog, you have seen me write about the fact that too much emphasis can be placed on goal setting. Not because setting goals isn’t important, but because too many people exert effort to set goals, then feel like the job is done. This is like going to the starting line of a race, crouching down in the blocks and getting ready to run, but feeling like you don’t need to run the race because your work is already done.
Social media manager HootSuite offers a Monday morning checklist to beat the blues.
Q. I’ve heard a lot about the benefits of nonverbal behavior in negotiation. Shaking hands seems like such a natural way to begin a negotiation, but does it signal too much eagerness to reach agreement?
Q: “Because my English is not very good, I have a hard time contributing in management team meetings. I often feel ignored because the other managers don’t understand what I mean. I have a lot that I want to say, but my English always lets me down. Can you help?” Tongue-tied
We tend to admire leaders who proclaim, “If you can’t measure it, you can’t manage it.” But what if that’s not necessarily true?
Here’s a sampler from 35 questions leaders should ask themselves and their teams.
Leaders don’t shy away from filling a need simply because they don’t know precisely how they’ll do it. Part of leadership is figuring out how.
Fewer than 10% of executive leaders are pleased with how they spend their time. The rest fall down in four ways.