Leading employee-driven cultures

Wayne Goldberg knows the hotel business. He's president and CEO of La Quinta Holdings, a Texas-based chain with roughly 7,000 employees. "I make it clear when speaking to our hourly employees that I’ve been an hourly employee," he says. "I’ve been a maintenance person, I’ve worked in the laundry. There isn’t a job I haven’t done."  Read More.


Avoid the stress that procrastination brings by starting a high-stakes task today, even if you invest only five minutes.  - adapted from Good Stress, Bad Stress, Barry Lenson, Marlowe.


Ask "Z"

Ask "Z"

A leader lets the haters hate

Q. About half of my 12 employees like working for me. The others are outspoken about how much they hate my management style. They tell me, my boss and pretty much anyone else within earshot that I’m too tough, uncaring, demanding, etc. How can I win over all 12?

Leadership Library: Weekly Feature

Leadership Library: Weekly Feature

The Essential Employee Handbook

A trove of sample policies, employment law issues and self-audit tips. Download it now

Kevin Eikenberry

Remarkable Leadership with Kevin

Goals Aren't Enough

If you have read a lot of my posts here or on my other blog, you have seen me write about the fact that too much emphasis can be placed on goal setting. Not because setting goals isn’t important, but because too many people exert effort to set goals, then feel like the job is done. This is like going to the starting line of a race, crouching down in the blocks and getting ready to run, but feeling like you don’t need to run the race because your work is already done.

Best of the Blogs

Best of the Blogs

More social media! A plan for Mondays

Social media manager HootSuite offers a Monday morning checklist to beat the blues.

Program on Negotiation at Harvard Law School

Negotiation Coach

Dealmaking after handshaking

Q. I’ve heard a lot about the benefits of nonverbal behavior in negotiation. Shaking hands seems like such a natural way to begin a negotiation, but does it signal too much eagerness to reach agreement?

Marie McIntyre, Ph.D.

Ask the Workplace Coach

Meet language barrier head-on by talking about it

Q: “Because my English is not very good, I have a hard time contributing in management team meetings. I often feel ignored because the other managers don’t understand what I mean. I have a lot that I want to say, but my English always lets me down. Can you help?” Tongue-tied

Combine hard and soft data

Jul. 24, 2014

We tend to admire leaders who proclaim, “If you can’t measure it, you can’t manage it.” But what if that’s not necessarily true?

Ask yourself these choice questions

Jul. 22, 2014

Here’s a sampler from 35 questions leaders should ask themselves and their teams.

The grit to get it done

Jul. 21, 2014

Leaders don’t shy away from filling a need simply because they don’t know precisely how they’ll do it.  Part of leadership is figuring out how.

Balance your time better

Jul. 18, 2014

Fewer than 10% of executive leaders are pleased with how they spend their time. The rest fall down in four ways.