CEO of Domino's stared bad pizza in the face

In late 2008, Domino’s market share was plummeting. Instead of blaming collapsing sales on the nation’s economic downturn, executives chose a surprising strategy: They admitted their main product—pizza—wasn’t very good. Then Patrick Doyle took it a step further.
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If you're experiencing doubts about your ability to become or remain a leader, it might be time to take the mirror test. It's brutally simple, and for some, enlightening and liberating. In a quiet room, stand in front of one for a full 60 seconds—but not in a business suit, or anything that presents yourself as a professional. Instead, just be completely yourself. Empty your mind. Look yourself in the eyes and think of just one question: Do I see a leader? Hold your gaze and block out conscious thought. As time stretches out, a gut feeling may well come on strong one way or the other.


Ask "Z"

Ask "Z"

Homework: It doesn't get any less aggravating when you grow up

Q. I’ve assigned homework to train certain people to acquire new skills. Now they’re complaining that the homework is too tedious and time-consuming. They volunteered for this training. But it seems they’re unwilling to do the work. Should I back down?

Leadership Library: Weekly Feature

Leadership Library: Weekly Feature

17 Team Building Ideas

The team building kit for managers with exercises, activities and games to build winning teams today. Download it now.

Kevin Eikenberry

Remarkable Leadership with Kevin

On Silos and Accountability

I was at my farm recently, and I was looking at the silo you see a picture of here. Erected in 1979, it was the “Cadillac” of structures of its type. Today, the entire silo business is nonexistent. The change is a story largely of the modern dairy (and to a lesser degree hog) farm. As the farms get larger and the organizations more complex, the silo can’t play a role. As big as they are (this one, 20 feet across and 60 feet tall), they just aren’t large enough. The silo business in agriculture is all but over. In the rest of the world, however, silos are alive and well in organizations everywhere. You know what I mean. There is the sales silo, the marketing silo, the manufacturing silo, the IT silo. There is also the first shift silo, the second shift silo and much more. Do I need to go on? What can we take from this situation — “real” silos losing favor, but organizational ones alive and well? Let’s see what we can see.

Best of the Blogs

Best of the Blogs

Résumés? Cover letters? You need to go deeper

You may be hiring the wrong way, says reputation management consultant Logan Chierotti. Your best bet may not be looking at résumés or cover letters.

Program on Negotiation at Harvard Law School

Negotiation Coach

Hidden benefits of distrust

Q. I’ve heard a lot about the benefits of developing trust in negotiation and experienced some of them myself. But in my negotiations, I find myself struggling with the question of how trusting to be. Should I always aim to be as trusting as possible?

Marie McIntyre, Ph.D.

Ask the Workplace Coach

Can your reputation survive a spontaneous protest?

Q: “Our staff was recently asked to attend a 'professional development' session put on by a comedy group. The topic was supposed to be communication. Much of the material was funny, but there were also lots of crude and offensive jokes. Although our work environment is not normally like this, management did nothing to stop the inappropriate comments. Do I have the right to walk out of a meeting where people are making objectionable remarks?” Disheartened

Why are rookie CEOs leaving?

Nov. 21, 2014

New leaders are quitting in ever-higher numbers. The reason is lack of preparation.

Articulate a mission that matters

Nov. 21, 2014

Many CEOs realize that they need a mission statement that guides the organization and its employees. But a trite mission can fall flat.

Can't cut the cord on vacation?

Nov. 19, 2014

You’re not alone, according to two recent surveys.

Facebook's 'Other' Folder

Nov. 18, 2014

Social media have so many hidden features that it’s hard to keep up. Here's one you may have missed.