Malcom McLean didn’t like to waste time, but in 1937, he had to spend most of a day waiting for his truckload of cotton to be loaded onto a ship in Hoboken, N.J. It gave him a bold idea. He saw what needed to be done to streamline shipping—but it would take him 20 years to make it happen. Read More.
Leadership means knowing when to concede as much as knowing when to fight; the next time you're about to enter a power struggle whose outcome isn't exactly life or death, think of what you might gain if you were to simply lay down your arms and give in to the opposition. It could be an excellent opportunity to score quick points for maturity, reason, courtesy, diplomacy—all without giving up much at all, making you the real winner. And now you've essentially re-armed yourself for the next fight, and have high ground to stand on.
Q. Some genius on our board of directors insisted that we reconfigure our workspace and go to an “open plan” with all our desks in a big airplane-hangar-like room. Now everyone hates it, as I predicted. Should I fight for the old office layout or keep quiet?
Emotions didn’t use to have a place in the business world … but not anymore. People with average IQs outperform those with the highest IQs 70% of the time. Why? Emotional intelligence. Watch it now
Questions are like diamonds — they are extremely valuable and can be used in many different ways. While we mostly think of diamonds in jewelry, most people think of questions as a way to gain understanding or solve problems. But like diamonds, which have many industrial and other non-jewelry uses, questions have many other uses too. I want to use the remainder of the space I have here to talk about some uses we haven’t discussed much yet this month.
It’s time for a new discussion on women in leadership, says Avivah Wittenberg-Cox, who heads a gender consulting firm.
Q. I’ve heard a lot about the benefits of developing trust in negotiation and experienced some of them myself. But in my negotiations, I find myself struggling with the question of how trusting to be. Should I always aim to be as trusting as possible?
Q: “I supervise a data clerk who is rude and uncooperative. She acts independently, as if I don’t exist, and snaps at me whenever I tell her something. My manager and I have discussed this, but have not been able to come up with a solution. There is just no way to communicate with her. Any suggestions?” Defeated
It’s hard enough to keep face-to-face meetings on schedule. But conference calls can become a noisy free-for-all. Here’s how to run them smoothly.
Annual reviews have been drawing fire lately. Here’s how to make them better.
Nothing is what happens when you go through the motions instead of digging into social media to advance the goals of your organization.
Leaders master the art of promoting themselves without going overboard. They don’t come right out and boast. Instead, they drop hints and refer to their experiences in an engaging way that prompts two-way conversation.