Strategic Leadership

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Greet conflict with open arms

June 21, 2017
Jamie Dimon prefers to share information—strategic initiatives, financial results, etc.—with a wide range of employees. Through this inclusive approach, people at all levels feel like participants in the company’s fortunes rather than bystanders.

Tolerate mistakes–but only once

June 19, 2017
Like any CEO, Amy Rees Anderson wishes that employees wouldn’t make costly errors. Yet she’s willing to look past well-intentioned mistakes as long as they turn into learning opportunities.

Zillow CEO: Fake it till you make it

June 16, 2017
Even though Spencer Rascoff has launched two big Internet firms, Zillow and Hotwire, he knows he still has much to learn. That’s why he seeks out successful CEOs and asks them about their success.

Vendor vexation? Do it yourself

June 7, 2017
“We needed to work with a strong technical team to support our firm’s growth, but we couldn’t find the right partner. Surprisingly, it’s rare to find a tech firm that combines high-quality creative designers and skilled developers who can produce exceptional results…”

Perfectionism? Not for Carole King

June 2, 2017
Many people with high standards lapse into perfectionism. They’re never happy with their work, so they keep investing more time trying to make it better. Carole King fought off perfectionism.

Dig for answers from the field

June 1, 2017
While there’s no guarantee Gavin Patterson would have uncovered the extent of his company’s accounting fraud if he had spent more time there, his lack of involvement didn’t help.

Always diversify those new initiatives

May 31, 2017
In 2006, Greg Satell confronted a big problem. He helped run a Ukraine-based company whose main product, a popular magazine called Afisha, was in decline.

Break free of narrow-mindedness

May 31, 2017
Oscar-nominated director Ava DuVernay (“Selma”) says mainstream leaders must embrace diversity, and that women and people of color need equality in getting second chances. Here’s how she challenges conventions.

Advice to United: Add a zero

May 31, 2017
What to do in a situation where it’s obvious your company screwed up royally?

How one CEO survived layoffs day

May 29, 2017
The morning before announcing a big layoff, Jim Bryan made a call to his executive coach. And he received some invaluable advice.
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