Communication

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Corporate culture starts at the top

March 22, 2017
“I can’t hang with the guys (I’m the boss, after all), but I also can’t seem to influence their behavior. What do I do?”

I, brand ambassador

March 21, 2017
More than your employees, more than your vendors and investors, and more than your customers, you and your behavior on social media are the online embodiment of your company’s brand.

Hire SWANS and let them swim

March 16, 2017
Surround yourself with people who are smarter than you. The return on investment will be extraordinary.

Why not let political junkies indulge?

March 15, 2017
Q. I’ve got a group of employees who are so distracted by the political goings-on on a national level that they just can’t seem to focus on work. How can I get them to concentrate better?

Listen close to interviewees’ grammar

March 12, 2017
Mark Murphy has advised on the hiring processes at hundreds of companies—and in doing so, has slowly revealed commonalities among job candidates when they speak during interviews.

Welcome challenges from the crowd

March 9, 2017
You’re more apt to engage audiences if you invite them to speak up at any time.

Someone cracked the code of job applicant doublespeak

February 28, 2017
As the founder and CEO of Leadership IQ, Mark Murphy has advised on the hiring processes at hundreds of companies—and in doing so, has slowly revealed commonalities among job candidates when they speak during interviews.

Starting off on the right foot

February 27, 2017
Q. I’m trying to decide whether to make the first offer in a price negotiation. I’ve heard arguments in favor of both points of view—that is, going first versus sitting back and waiting for the other side to go first. Which tends to be the more effective strategy?

7 questions to gain wisdom

February 23, 2017
When others seek your guidance, shine the spotlight on them.

Negotiate ways to increase your impact

February 17, 2017
Q. My boss refuses to let me run an internal training program. He insists on wasting money on an outside consultant because he thinks this “expert” knows more than I do. I’m furious. Any advice on what I should do next?
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