August 27, 2016
In the cosmetics business, the push for new products never ends. Consumers clamor for breakthroughs. As CEO of Sephora Americas, Calvin McDonald has made innovation a top priority. In March 2016, he launched the Sephora Innovation Lab. Based in San Francisco, the lab enables the French-owned cosmetics chain to conduct research with the help of outside partners. The goal is to create a space where employees can collaborate and test ideas without fear of failure.
January 13, 2016
If you want to solve a big problem, harness technology to advance toward your goal. But beware of getting too emotionally wedded to a narrow objective or overinvesting in high-end tools.