Articles

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Is being liked overrated?

April 27, 2017
Most managers want to be liked by their staffers. But what if there’s something more important?

‘I should have listened more’

April 26, 2017
“I learned that people’s motivations are not logical. They come from a very different place. Their motivations are emotional.”

Employees don’t think their supervisor is so super

April 26, 2017
Q. One of my supervisors rubs people the wrong way. Some colleagues complain that her comments bother them—and that she subtly cuts them down. What can I do to address the situation? I’m not even sure how to explain the problem to her, much less propose a solution.

The psychology of the Oscars disaster

April 25, 2017
Catastrophic failures aren’t usually caused by one or two big mess-ups but by a series of cascading errors. So it was at this year’s Academy Awards, where a number of factors contributed to the wrong movie being announced as Best Picture.

At Netflix, autonomy above all else

April 20, 2017
Reed Hastings believes that talented people thrive when you simply leave them alone. So the co-founder and CEO of Netflix created a culture of independence.

10 finer points of strategy

April 19, 2017
Quality, innovation, profitability, and growth all depend on having strategy and execution fit together seamlessly.

Churn your creativity 24/7

April 19, 2017
For Ramin Djawadi, the composer of “Game of Thrones,” the hit TV show, the creative process never shuts off.

The secret language of high-fives

April 13, 2017
There are many ways to cheer your teammates’ triumphs and prod them to pick up their game when they’re down. What’s important is showing that you care and you’re rowing along with everyone in pursuit of shared success.

Plug gap between desired and real performance

April 13, 2017
Q. There’s a big gap between the desired performance that I’d like from people—and their actual output. Apparently, I demand too much (at least that’s what I hear from employee engagement surveys). What am I supposed to do? Lower my standards?

The ‘work laugh’ is real

April 11, 2017
In two experiments led by Christopher Oveis of the University of California at San Diego, high-status individuals had different laughs than low-status individuals, and strangers could tell the difference.
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