Leadership Mistakes

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When an employee’s anger goes viral

February 9, 2017
On his last day on the job after 35 years, Michael Stuban decided to vent. Chairman Sean Logan did not handle it well.

A cost-cutting CEO angers customers

February 6, 2017
When Robin Hayes took over JetBlue in early 2015, he imposed a series of controversial changes.

An evasive CEO’s dramatic fall

January 19, 2017
Elizabeth Holmes used her charisma and sales skills to woo reporters into writing fawning profiles. But then her image as a visionary started to crumble.

Amid crisis, a CEO unwisely lays low

January 6, 2017
When the situation involving Wells Fargo wrongdoings escalated in September 2016, CEO John Stumpf remained below the radar.

Watch those tweets!

January 5, 2017
Despite high-profile examples to the contrary, it still behooves you to be careful when you or your employees use Twitter.

It takes one statement to sink you

December 27, 2016
You know you’re not a great leader when your company’s stock soars on news of your departure.

Double standard hanging on

December 7, 2016
Sometimes it’s harder for female CEOs to rebound from mistakes than it is for men.

Kellogg rode Kashi’s success–until…

November 23, 2016
Kashi’s revenues soared 25-fold between 2000 and 2008, but by the late 2000s, the company’s strategic miscues ruined Kashi’s sales momentum.

Facing the board after failure

October 28, 2016
In the late 1990s, Brad Smith developed a bold idea for an e-commerce business. But it would take $40 million to implement.

When a leader fails to foresee the worst

October 5, 2016
Underestimating a crisis can upend a leader’s best intentions. Just ask the CEO of the biggest food and beverage company in the world.
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