Leaders need to pay close attention to their management income statement, or “natural P&L,” the cornerstone for managing any organization. Every organization is unique, so every statement needs to vary slightly, but what all good management reports have in common are characteristics that make them useful.
Before you give a live media interview, prepare to answer questions on your terms. Rehearse what you’ll say if you’re challenged to defend yourself or your organization.
As a leader, you can expect everything you say and do to be under constant evaluation. From the first few moments of his appearance as head of the Roman Catholic Church, Pope Francis I expressed humility through his demeanor as well as his words.
Before you address a roomful of employees, identify the main point you want to make, then figure out a memorable way to convey it. Consider how Jack Welch, GE’s former CEO, injected some drama speaking to his top managers.
Typically, a CEO who seeks to impress an important client will defer to the client’s wishes. But Linda Kaplan Thaler isn’t a typical CEO. As chief executive of a big New York advertising agency, she recalls a 2001 meeting with Coldwell Banker Real Estate Corp.
A few hours after you hear a presentation, ask yourself, “What do I remember?” If you recall anything, it will probably be a story. No matter how well a speaker serves up data, few listeners will remember it. But succinct stories lodge themselves in listeners’ brains.
An experienced CFO shares his knowledge on the basics of organizing and presenting data. Here are a few of what he calls the “deadly sins” of sharing financials.
Identify your goal before you try to persuade others. What action do you want them to take as a result of your remarks? To stay on track and keep things simple, reduce your goal to 12 words or fewer.
Nervous public speakers tend to rush. They mumble, mutter and stammer their way through their speeches, yearning to finish and get off the stage. Yet there’s a simple technique that calms anxious presenters: the well-timed pause. Use these guidelines to decide when to apply one.
When addressing senior executives, every minute counts. Make your point succinctly—without tangents or long stories—and end decisively. Consider these structural frameworks when organizing your material: