Apply the Golden Rule to lift results

Determined to reverse the downhill spiral, Popeyes CEO Cheryl Bachelder revamped the culture.

Surviving the dinger that made history

Ralph Branca received death threats for “the shot heard round the world,” but there was one moment of grace after that blow.

Success tips from a pioneering CEO

As the first woman to lead a major bank in Australia, Gail Kelly has developed a down-to-earth leadership philosophy.

5 keys to build a great group

The tendency to credit team leaders for a group’s success—and blame them for a group’s failure—is often misguided.


Slow motion leadership

Do one more thing

Today's Leadership Tip

So you get along great with everyone and everyone has nothing but good things to say about you. That's terrific, but it can also have a double meaning. Ask yourself: Is my nature so generous and so kind that it actually keeps me from getting what I want out of my career and my life? If nobody out there hates you, it might be because you're too hesitant to step on any toes in order to ever grab the brass rings you secretly dream of—or even notch the smaller daily victories won by people who dare to offend and alienate once in a while.


Q. My boss refuses to let me run an internal training program. He insists on wasting money on an outside consultant because he thinks this “expert” knows more than I do. I’m furious. Any advice on what I should do next?

A 75-minute video training session. Women and men receive different confidence "training" as kids, and it shows up in their adult communication styles. But you can overcome this early training with some surprisingly simple strategies. Learn to speak your truth to lead, succeed and make your ideas heard in the workplace with Woman's Guide to Communicating With Confidence. Watch the video now.

As leaders we have a responsibility for supporting, enabling and expecting our teams to improve their work processes. Because of that fact, today I want to share a trio of important ideas related to process improvement — all important, all worthy of the full space available, yet I determined that giving you a morsel of each was preferable to picking one.

How about a directory of leadership blogs?

Q: “My boss recently moved my desk so that I would be farther away from my co-worker, ‘Tamara.’ Tamara's annoying behavior causes me to react, and our conflicts have been getting progressively worse. I’m worried about my upcoming performance review, because I know I have not handled this situation well. Our boss recently said ‘this problem will be eliminated within the next month,’ so now I'm afraid that one of us may be terminated. What should I do?”